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Accounts Receivable and Collections

 Issue monthly assessment to all owners, listing recent transactions and total outstanding balance.

 Accept and process all payments from owners.

 Follow-up on delinquent owners, assess late fees to delinquent   owners.

 Advise the board when it is appropriate to place a lien against     delinquent owners, and upon Board approval, will process a lien.

 Answer all calls, letters, and emails from owners in regards to their account.


Accounts Payable

 Accept, review and process all invoices.

 Setup and maintain electronic payments for all bills.

 Correspond with vendors regarding invoices.

 New vendors are checked for licensing and insurance requirements.


 Current vendors are periodically checked for licensing and           insurance requirements.


Bank Accounts

 Association’s accounts are reconciled on a monthly basis (or in   accordance with receipt of bank statements) Financial Reporting

 Provide monthly financial report to all board members. The report shall cover all accounts and includes expense detail report and       deposit detail report.

 Provide monthly delinquency report to Treasurer and/or all Board members who request a copy. Budget and Taxes

 Manager prepares and submits to the Board a proposed annual budget, approximately 120 days before the fiscal year end.

 Upon approval of the Board, manager revises and mails the         approved budget to all owners.

 Coordinate annual tax preparation and financial review with the   Association’s CPA.

 Process vendor 1099 forms and submit them to the IRS.               Administrative

 At the request of the board, notices and special mailings will be   prepared and mailed to owners.

 Manage all incoming and outgoing correspondence from owners and service providers.

 Hard copies of all files are maintained and stored. Maintenance

 All maintenance requests are processed and monitored through a work order system.

 Routine requests are forwarded to the appropriate vendor for       handling.

 Non-routine and special requests are forwarded to the Board before proceeding.

 At the request of the Board, obtain a minimum of 3 bids on any large projects. Manager As your business manager, we will supervise your community as follows:

 Maintain consistent correspondence with Board members on any and all matters pertinent to the HOA.

 Act as a liaison between the Board and all other parties.

 Attend Board and Membership meetings at the request of the board.


 Perform site visits weekly and report on any findings.


 Supervise all contracts, including regular service providers, general contractors, utility companies and insurance policies.

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